GENERAL QUESTIONS
Q: How can I contact Home2Go.store customer support?
A: To reach our dedicated customer support team at Home2Go.store, visit the “Contact Us” section on our website or email us at support@home2go.store. We’re here to assist you promptly.
ORDERING AND SHIPPING
Q: How do I place an order on Home2Go.store?
A: Ordering from Home2Go.store is easy! Simply browse our online store, select your desired egg chair, and click “Add to Cart.” Follow the checkout process, providing your shipping and payment details to securely complete your purchase.
Q: Can I track my order?
A: Yes, you can track the status of your shipment using the provided tracking number sent to you via email once your order has been shipped.
Q: What methods of payment do you accept?
A: We accept the following credit and debit cards:
- American Express
- Diners Club
- Discover
- Mastercard
- Visa
Q: Can I change or cancel my order after it’s been placed?
A: Once an order is confirmed, changes or cancellations may not be possible. Please review your order carefully before completing the purchase. If you have concerns, contact our customer support as soon as possible for assistance.
REFUND AND RETURNS
Q: What is Home2Go.store’s return policy?
A: We offer a straightforward return policy. To qualify for a return, the egg chair must be in its original condition and returned with the original packing slip. Returns must be postmarked within 15 days from the date of purchase. For detailed information, please visit our Refund and Returns Policy page or contact us directly.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support team through the “Contact Us” page or email us at support@home2go.store.